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Post by anamika371 on Jan 13, 2024 9:36:32 GMT 1
Customers don’t really have anything to gain from this, so the least you want to do is make it a hassle for them to complete. Ask for a review (especially for mobile apps) You can also ask for a customer review after a transaction. Unlike most feedback or survey responses, reviews are public, so they help other potential customers with their decision making. While negative reviews may deter others from buying, it’s important Email Marketing List to be open to criticism and remain neutral when asking for a review. Few will trust a company that chooses to censor their negative reviews. Some companies choose to incentivize customers who do leave a review. Apple does not allow review incentives for apps on iOS, as. They feel it counts as review manipulation. While it does encourage people to leave a review, it is important for you to emphasize that they are not obliged to leave a five-star review to earn a reward. You want to encourage your customers to leave a review, not necessarily a good one. customer satisfaction survey example Blackbox, a mobile game on iOS, used incentives and cute copy to encourage users to leave a review.
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